Crystal Practice Management
Office Management Software Suite for Optometrists | Simple, fast, inexpensive and effective!
Integrated Payment Solutions for Eye Care
Payments Made Simple, Right Inside Crystal PM
Collect patient payments directly in Crystal PM and eliminate extra systems or manual reconciliation. With automated posting and multiple payment methods you’ll streamline checkouts and improve your bottom line.
The Power of Integrated Payments
Fewer clicks, faster checkouts, and real-time accuracy where it matters most.
Seamless Checkout
Collect payments without switching systems, duplicate entry, or manual posting.
Better Margins
Competitive rates and optional convenience fees help you keep more of every transaction.
Flexible Payments
Accept in-office payments, card-on-file charges, or payments via text and email.
Automatic Posting
Payments post automatically to patient accounts in Crystal PM, reducing errors and saving your team hours each week.
Payment Automation that Drives Revenue
Crystal Payments is built to work natively within Crystal PM. That means seamless integration between your front desk, billing team, and optical sales, all while delivering a smooth experience for patients.
Streamline Your Payment Process
Manage all payment transactions directly within Crystal PM. Your staff can process payments at check-in, during exams, at checkout, or via email without leaving the system, ensuring everything posts to the correct patient record automatically.
See Your Finances Clearly
Payments flow directly into your patient ledger in real time, meaning no data re-entry or batch reconciliation. And, gain visibility into transactions across your office, improve audit accuracy, and reduce write-offs caused by manual errors.
Offer Modern Payment Options
Let patients choose how and when they pay with in-person payments, card-on-file storage for recurring charges, and digital options like text-to-pay and email payment links.
Time Savings That Add Up
Staff spend less time double-entering data and reconciling reports, patients enjoy quick and flexible ways to pay, and practice owners gain real-time visibility into cash flow, all without adding extra steps.
We have been using the Crystal Payment solution from the beginning, and it has been a very smooth transition. My staff loves the text and email payment option and reports 50% more people paying bills on time and quickly. My staff also love that payments go directly to the chart to reduce errors and helps balance correctly at the end of the day. The switch has been seamless and one of the best changes we've made in 2025.
Top Features in Crystal Payments
Payment Collection
- Email and text-to-pay links
- QR codes for mailed statements
- Bulk payment link sending from A/R reports
- Integrated terminals
- Apple Pay, tap, chip, swipe
- ACH bank transfers
Seamless Ledger Posting
- Payments are automatically applied to patient accounts
- Instantly visible across billing and reporting
Flexible Fee Management
- Competitive processing rates
- Optional patient convenience-fee pass-through
Reporting & Reconciliation
- Daily transaction summaries
- Payment type and provider filters
- Bulk payment link sending from AR reports
- Exportable financial data
Optical & Retail Management
- Inventory management
- Comprehensive optical sales reporting
- Custom optical packages
Integrations
- Lab ordering integrations
- Machine & equipment integrations
For a full list of CrystalPM’s features, request a demo.
Why Switch to Crystal PM?
Access Anywhere, Anytime
Choose to host Crystal PM in your office or in the cloud, and ensure access from any computer, tablet, or mobile phone. It’s secure, fast, and convenient.
Experts at EHR Transitions
We have a dedicated team to ensure that making the switch is straightforward, hassle-free, and doesn’t disrupt day-to-day operations.
Secure & Certified
Our solutions are ONC Certified, safely integrate with all of your office equipment, and offer secure daily backups.
Everything You Need to Manage Your Optical Practice
Frequently asked questions
Are payments automatically posted to patient ledgers?
Yes. All transactions post automatically, eliminating manual reconciliation and reducing accounting errors.
Can patients pay online?
Yes. You can send payment links via text or email for secure online checkout, improving convenience and collection rates.
Can I pass processing fees to patients?
Yes. Practices have the option to enable a convenience-fee pass-through to reduce costs.
Is payment data secure?
Absolutely. All transactions are encrypted and meet PCI compliance standards.