Crystal Practice Management
Office Management Software Suite for Optometrists | Simple, fast, inexpensive and effective!
Optometry Revenue Cycle Management
We Handle the Billing, You Handle the Care
Our dedicated billing team files both medical and vision claims directly within your Crystal PM system, tracks reimbursements, and delivers real-time reports so you can focus on patients, not paperwork.
A Revenue Partner You Know and Trust
You already trust us with your software, now let us bring added expertise and consistency to your billing process while giving your team more time back in the day.
Your Team of Experts
From claim submission to payment posting, our RCM service, exclusive for Crystal users, manages your entire revenue cycle.
Stronger Cash Flow
Expert claim scrubbing and follow-up help ensure cleaner submissions and faster reimbursements.
Accurate Reporting
Access real-time reporting and daily reconciliation within Crystal PM to stay on top of every dollar earned.
Medical & Vision Filing
Our billing specialists understand both vision and medical claims, ensuring accurate filing across all of your claims.
Gain Financial Peace of Mind with Crystal Revenue Cycle Management
Our revenue cycle management offering isn’t just a billing service: it’s an extension of your team, and exclusive for our Crystal PM users. Our experts handle claims, payments, and insurance management from within your system, so you maintain visibility and control while we handle the heavy lifting.
End-to-End Billing Made Easy
Let our team manage your entire billing workflow — from insurance verification and claim filing to payment posting and patient statements. We work behind the scenes to ensure every transaction is visible to your team in real time.
Faster Reimbursements, Fewer Denials
Our billing experts use automated claim scrubbing and industry best practices to catch errors before submission. We manage follow-ups and rejections so your revenue keeps flowing without the delays or headaches of manual billing.
Reliable Financial Transparency
Stay in control with detailed reporting dashboards and payment reconciliation. Monitor revenue trends, claim status, and outstanding balances without waiting for a monthly report.
Integrated with Your Crystal PM Workflows
Because our billing team operates directly within Crystal PM, charges flow from exams, procedures, and optical orders straight into billing.
The features our staff loves most are the insurance integration tools and the robust patient communication options. We also appreciate the reporting functions — they’re detailed yet easy to interpret, helping us make data-driven decisions for the practice.
End-to-End RCM for Your Practice
Included Services:
- Comprehensive, ongoing billing support managed within Crystal PM
- Electronic claim submission for medical and vision insurance
- Payment posting and reconciliation
- Coordination of benefits (COB) claims
- Insurance follow-up and denial management
- Daily deposit verification and balance checks
- Reporting and revenue analytics
- Incoming patient call support
- Dedicated billing representative for your practice
Additional Services:
- Patient statements and payment reminders
- Credentialing and payer enrollment
- Eligibility and benefits verification
- Prior authorization management
- AR cleanup and historical claim recovery
- Custom financial reporting and KPI tracking
- Consulting for workflow optimization and compliance
For a full list of Crystal’s Revenue Cycle Management services, request a consultation.
Why Switch to Crystal PM?
Access Anywhere, Anytime
Choose to host Crystal PM in your office or in the cloud, and ensure access from any computer, tablet, or mobile phone. It’s secure, fast, and convenient.
Experts at EHR Transitions
We have a dedicated team to ensure that making the switch is straightforward, hassle-free, and doesn’t disrupt day-to-day operations.
Secure & Certified
Our solutions are ONC Certified, safely integrate with all of your office equipment, and offer secure daily backups.
Everything You Need to Manage Your Optical Practice
Frequently asked questions
How does the RCM team access my account?
You grant secure access to your Crystal PM environment, allowing our billing team to post payments, manage claims, and generate reports without disrupting your operations.
What types of insurance do you handle?
We manage both vision and medical insurance claims for optometry and ophthalmology practices nationwide.
Can I still access reports and financial data?
Yes. You retain full access to reporting and dashboards inside Crystal PM, ensuring total transparency.