Crystal PM + ZEISS

Smarter lens ordering for independent eye care practices

Crystal PM and ZEISS share a common belief: independent eye care practices deserve the same powerful tools as the big players. That’s why we’ve partnered to bring ZEISS lens ordering directly into the Crystal workflow, so your team spends less time on process and more time with patients.

Already using Crystal PM and ZEISS?

You're all set to activate. As two platforms built with independent practices in mind, Crystal and ZEISS are designed to work together seamlessly. Follow the steps below to connect your accounts and start placing lens orders without ever leaving Crystal.

How to Activate

Add steps here and video to the right

On Crystal but not ZEISS yet?

Independent practices run on efficiency and ZEISS was built to deliver exactly that. As a fellow champion of the independent practice, ZEISS aims to give smaller practices the same streamlined ordering power that larger chains have had for years. Now that it integrates directly with Crystal PM and EHR software, there's never been a better time to add it to your workflow.

About ZEISS:

  • Order from thousands of ZEISS lens options in as little as 30 seconds
  • 24/7 access — place orders anytime, from anywhere
  • Real-time order validation — reduces errors before they happen
  • All your order history in one central platform

Ready to add ZEISS to your Crystal practice? Visit the ZEISS page below to learn more and get set up as a ZEISS customer.

Frequently asked questions

How does the Crystal PM and ZEISS integration work?

The Crystal PM and ZEISS integration connects your practice management software directly to the ZEISS online lens ordering platform. Instead of logging into a separate system to place lens orders, Crystal users can initiate and manage ZEISS lens orders from within their existing Crystal workflow. The integration eliminates duplicate data entry, reduces ordering errors, and keeps your team working inside a single unified system.

Yes — you will need an active ZEISS account to use the integration. If you are already a ZEISS customer, activating the integration inside Crystal takes just a few minutes. If you are not yet a ZEISS customer, you can visit the ZEISS website to get started, then return to Crystal to connect your account once it is set up.

The ZEISS integration is available to Crystal PM users.

Both Crystal PM and ZEISS are committed to supporting independent eye care practices. The integration was built specifically to give independent optometry practices the same streamlined lens ordering workflow that larger optical chains have had for years — without requiring a separate login, a separate system, or additional administrative staff. Orders placed with ZEISS are validated in real time, reducing errors and saving front-office time on every transaction.